How I Work

A scannable overview of my product process, technical capabilities, and the tools I use to ship products.

Product Process

1

Discovery & Problem Definition

Identify opportunities through data (GA4, Hotjar, PostHog), user feedback, and stakeholder conversations. Write problem statements, not solution statements.

2

Requirements & Scoping

Author PRDs, BRDs, and user stories with acceptance criteria. Scope MVPs aggressively. Use Gherkin format for testable acceptance criteria when working with QA.

3

Sprint Execution

Run Agile/Scrum ceremonies: sprint planning, daily standups, grooming, retrospectives. Manage backlogs in Jira. Unblock the team, don't just track progress.

4

Ship & Iterate

Ship fast, measure results, and iterate. Set up event tracking and dashboards before launch so there's data to act on from day one.

Technical Capabilities

API Integrations

StripeSalesforceShipStationRevenueHeroAbstract APIREST APIs

Analytics Infrastructure

Google Tag ManagerGoogle Analytics 4HotjarPostHogLooker StudioEvent Tracking

Web Platforms

Next.jsReactWebflowBubbleWordPressShopify

Code & Prototyping

TypeScriptHTML/CSSSQLReads and reviews codeBuilds functional prototypes

AI Fluency

AI-Assisted Development

Build full-stack applications with Claude Code and Cursor. Shipped 8+ side projects using AI-assisted workflows.

Custom AI Agents

Built a custom AI agent for Marriott that generates structured user stories from Figma and Aha! inputs.

AI Product Integration

Integrated AI APIs into products (Pinol financial copilot, Tailor Resume, portfolio chat widget).

AI-Informed Product Thinking

Evaluate where AI adds real value vs. hype. Design AI features as enhancements, not gates.

Tools

JiraAha!ConfluenceFigmaWebflowStripeSalesforceHubSpotGA4GTMHotjarPostHogLooker StudioClaude CodeCursorGitHubVercel

Domain Experience

Optical Retail

Now Optics / Stanton Optical

300+ US stores. SEO, web product, ecommerce, and omnichannel over 5+ years.

Memorial/Grief Tech DTC

Eterneva (Series A, Shark Tank)

Digital product, ecommerce, Stripe/Salesforce integrations. 9-month customer journeys.

Hospitality/Timeshare Enterprise

Marriott Vacations Worldwide

Digital platforms, global brand operations, enterprise requirements across web and mobile.